Intermittent API Timeouts

Incident Report for Lithic

Resolved

This incident has been resolved.

Posted Jun 15, 2026 - 20:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2026 - 19:13 UTC

Update

We are currently implementing a fix. Please note, this will cause 1-5 minutes of downtime.

Posted Jun 15, 2026 - 18:38 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 15, 2026 - 16:15 UTC

Investigating

Customers may experience elevated error rates and timeouts, including intermittent failures when provisioning cards and creating cards with dynamic card art or a qr code.

Posted Jun 15, 2026 - 15:15 UTC

This incident affected: API.