All Systems Operational

Transaction Processing ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
API (Sandbox) ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.96 % uptime
Today
Physical Card Fulfillment ? Operational
90 days ago
100.0 % uptime
Today
Tokenizations Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 18, 2025

No incidents reported today.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Resolved - This incident has been resolved.
Apr 15, 15:23 UTC
Update - All corrections have been processed for 2025-04-13. Transaction data and settlement data are complete in API. We are continuing to monitor and verify.
Apr 15, 03:29 UTC
Update - VISA clearing data for 2025-04-12 has now been completely processed. VISA clearing data for 2025-04-13 is complete, however some records have been duplicated. Corrections to back out the duplicates will be posted shortly.
Apr 14, 21:37 UTC
Monitoring - Clearing data for 2025-04-14 has arrived complete, the original issue appears fixed by VISA. Delayed clearing data for 2025-04-12 and 2025-04-13 has started to arrive. Clients will see backdated events posting into the transactions API for those dates.
Apr 14, 12:25 UTC
Identified - VISA has positively identified the issue, and declared a global incident affecting clearing and settlement. Their support team has communicated that backlogged clearing records will start being delivered overnight tonight.
Apr 13, 22:17 UTC
Update - VISA is still actively investigating the issue, and believes the root cause is identified. As of now there is no definitive timeline for resolution. The issue now affects clearing data for 2025-04-13.
Apr 13, 20:19 UTC
Investigating - We are currently experience a delay receiving clearing data from VISA for settlement date 2025-04-12. Authorizations are unaffected. Clients should be aware that Transaction API data for their VISA programs may be incomplete for 2025-04-12. Settlement API data for VISA with a settlement date of 2025-04-12 is also delayed. The issue is under investigation by VISA.
Apr 12, 23:55 UTC
Apr 14, 2025
Apr 13, 2025
Apr 12, 2025
Apr 11, 2025
Resolved - A fix has been deployed and the issue has been resolved. The delays occurred between 15:45 UTC to 16:13 UTC.
Apr 11, 16:21 UTC
Investigating - We are investigating an issue that may cause a delay in updating the state of a card
Apr 11, 16:02 UTC
Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.