All Systems Operational
Transaction Processing ? Operational
90 days ago
99.9 % uptime
Today
API ? Operational
90 days ago
99.87 % uptime
Today
API (Sandbox) ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
Physical Cards Delivery ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024
Resolved - This incident has been resolved and any outstanding KYB applications have been processed.
Jul 12, 13:50 UTC
Identified - We continue to observe errors with an upstream provider that is affecting our KYB service.
Jul 11, 23:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 11, 21:43 UTC
Investigating - KYB calls are currently not going through.
Jul 11, 20:45 UTC
Jul 11, 2024
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - We experienced some API and tokenization failures starting at around 6:20 PM EST. Change was deployed and system was stable at 6:35 PM EST.
Jul 8, 22:00 UTC
Jul 7, 2024
Resolved - This incident has been resolved.
Jul 7, 11:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 11:02 UTC
Investigating - We are investigating an issue that is causing a higher than expected failure rate of tokenization attempts from card networks to fail.
Jul 7, 10:32 UTC
Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Resolved - This incident has been resolved.
Jul 3, 15:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 3, 14:57 UTC
Investigating - We noticed an issue with authorization service starting at 10:00 AM ET, causing 2-3% of authorization requests to fail.
Jul 3, 14:50 UTC
Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.