Monitoring - A fix has been implemented and we are monitoring the situation.
Sep 14, 2026 - 18:34 UTC
Sep 14, 2026 - 18:34 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 2026 - 16:22 UTC
Sep 14, 2026 - 16:22 UTC
Identified - Beginning at approximately 07:05 UTC on September 14, some API requests have experienced intermittent elevated latency and timeouts, returning HTTP 504 errors.
Affected endpoints:
• GET /v1/tokenizations
• POST /v1/cards where a digital card art token is specified
• POST /v1/cards/{card_token}/provision
Impact occurs in short windows of roughly 10 to 20 minutes, recurring periodically. Requests outside these windows are completing normally. We have increased service capacity and connection limits, and we are continuing to monitor closely as volume fluctuates.
Card authorizations and all other API endpoints are unaffected.
Sep 14, 2026 - 07:05 UTC
Affected endpoints:
• GET /v1/tokenizations
• POST /v1/cards where a digital card art token is specified
• POST /v1/cards/{card_token}/provision
Impact occurs in short windows of roughly 10 to 20 minutes, recurring periodically. Requests outside these windows are completing normally. We have increased service capacity and connection limits, and we are continuing to monitor closely as volume fluctuates.
Card authorizations and all other API endpoints are unaffected.
Sep 14, 2026 - 07:05 UTC
Transaction Processing
Operational
API
Operational
Webhooks
Operational
Dashboard
Operational
Money Movement
Operational
Sandbox
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance