All Systems Operational
Transaction Processing ? Operational
90 days ago
99.94 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
API (Sandbox) ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Physical Cards Delivery ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 3, 2024

No incidents reported today.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024
Resolved - This incident has been resolved.
Feb 26, 21:36 UTC
Monitoring - The effects of this issue have been mitigated, we are continuing to monitor
Feb 26, 20:02 UTC
Investigating - small % of authorizations may be incorrect with regards to spend limits
Feb 26, 19:46 UTC
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - Mastercard confirmed that this incident has been resolved.
Feb 20, 08:28 UTC
Monitoring - Starting from 1:50 AM Eastern Time (06:50 UTC), we observed a recovery in the single message system. We started receiving single messages again. Monitoring.
Feb 20, 07:10 UTC
Identified - Mastercard has confirmed a global incident with their single message system. We are in contact and they are working on resolving the issue.
Feb 20, 07:02 UTC
Investigating - We are investigating an issue with receiving single message transactions for Mastercard cards. We detected issues starting at 12:09 am Eastern (05:09 UTC) when we stopped receiving these messages from the network. Card holders will receive declines on ATM and debit transactions. We are working with our upstream partners to get service restored as quickly as possible.

Visa cards are currently not impacted.

Feb 20, 06:39 UTC
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.