Increase in errors on AMEX tokenizations

Incident Report for Lithic

Resolved

This incident has been resolved.
Posted Oct 02, 2025 - 18:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2025 - 17:33 UTC

Investigating

We are currently experiencing elevated errors in AMEX tokenizations. This is causing tokenizations on AMEX to be declined.
Posted Oct 02, 2025 - 17:19 UTC