Authorizations timeouts

Incident Report for Lithic

Resolved

This incident has been resolved.

Posted Aug 02, 2023 - 18:05 UTC

Monitoring

We continue to see improvement and are now carefully monitoring.

Posted Aug 02, 2023 - 15:51 UTC

Identified

We have identified the issue and can see improvement in behavior across the network.

Posted Aug 02, 2023 - 14:56 UTC

Investigating

We are currently investigating an issue that is causing an increase in authorization timeouts. Some cardholders may experience unexpected transaction declines.

Posted Aug 02, 2023 - 14:32 UTC

This incident affected: Transaction Processing.