Resolved -
This incident has been resolved.
Oct 21, 14:26 UTC
Monitoring -
API and Dashboard operations returned to normal functionality. We are still monitoring an issue where a small number of digital wallet tokenizations are being declined unexpectedly.
Oct 21, 11:38 UTC
Update -
We are continuing to work on a fix for this issue.
Oct 21, 00:03 UTC
Update -
We are continuing to work on a fix for this issue.
Oct 20, 23:47 UTC
Identified -
Lithic Dashboard is experiencing continued degradation and we are working on further mitigations.
Due to the ongoing AWS outage we are experiencing some service degradation as a result of impact to some of our vendors:
- We are still experiencing some delay in KYB status updates
- Tokenizations and OTP have been processed successfully throughout the day, however some intermittent impact may have occurred due to impact to our SMS and email OTP vendors
Oct 20, 21:57 UTC